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Facilitation
Process Work's approach to conflict resolution and community
building, sometimes called World work, is based on the idea that
groups and communities can resolve conflict, and find understanding
and creative directions, when all points of view are brought
forward to interact with facilitation - including those ghosts,
extreme views, and painful emotions that are often left out of
negotiations.

Those points or 'hot spots' where the conflict threatens to
cycle or erupt can turn into doorways of transformation and a
different future. World work requires awareness of dynamics of
rank and power, where we do not share equal privileges, as well
as awareness of the underlying humanity which we all share.
World Work has been developed by Drs. Arnold Mindell and Amy
Mindell, together with a group of colleagues, of which we are
a part. ( Mindell, A. Sitting in the Fire, LaoTse Press, 1996
and Mindell A, Deep Democracy of Open Forums, Hampton Roads,
2002)
Process:
By way of mapping the polarities inside us and between us, believing
in people and following and supporting the interaction to unfold,
groups and organisations discover the underlying community and
evolution that can emerge.
Dimensions:
We cannot solve our worst problems by applying the same limited
awareness that created them. Facilitation involves awareness
of different dimensions. One dimension could be described
as content, themes and issues, facts. A second dimension
includes the emotions of history, power, injustice and trauma,
underlying the momentary communication and perpetuation of conflict
- and a discovery of underlying polarized roles moving us, such
as the oppressor and the oppressed; or the leader and the follower.
A third dimension underlies these polarized roles driving conflict,
and is often felt as a sense of unity and possibility.
Style:
Some prefer a rational style. Others prefer a more emotional
style, and some feel silent. Style is determined by the
culture and situation, and the forum participants.
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